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Optical Monitors - Installation, Training and Support


To compliment our range of Optical Monitor products, Intellemetrics' Precision Optical Coating Team provides a range of specially tailored training and support packages enabling customers to rapidly leverage the full benefits of Optical Monitoring.


Equipment Installation & Induction Training Package

Each customer who purchases an Intellemetrics Optical Monitor System receives an on-site Installation and Induction Training package including;

System integration support with your coating system…
Equipment installation onto your vacuum chamber and at your facility…
Demonstration of equipment operation and initial induction training.

NEWS: Much of this training can now be offered remotely at your convenience.

Remore Training

      FilmMaker and FilmDirector training
      Setup within 1 minute – no software required
      Fully interactive – you interact with the program under instruction

      Either run FilmMaker & FilmDirector on your computer or on our computer


Remote Support

      You invite us to log onto your optical monitor from anywhere in the world
          You have full control of each log on event
     
View Only
          Diagnose problems
          Provide training support
          Provide process development support
      View and Interact
          Diagnose and Fix
          Install updates


Intellemetrics Quick Support Application

  1. Click on the Intellemetrics Quick Support Application icon. =============>
  2. Save the file "Intellemetrics Quick Support.exe" to your desktop or to the Optical Monitor Controller Module desktop.
  3. Make sure your computer is connected to the Internet.
  4. Double click on the Intellemetrics Quick Support icon.
  5. Email or phone the logon and password to Intellemetrics to allow us to log onto your system and provide support.

Remote Training

      FilmMaker and FilmDirector training
      Setup within 1 minute – no software required
      Fully interactive – you interact with the program under instruction

      Either run FilmMaker & FilmDirector on your computer or on our computer


Already have an optical monitor and need support?

      Been a while since you last used an optical monitor - need a refresher course?
     
Want to extend your optical monitoring into more advanced processes?
      Recently taken on new staff that need training?
      Contact us today to arrange training and support to meet your goals



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